When you make a referral enquiry, we begin with the person’s choice, goals and preferences. Basecare provides registered NDIS support across Melbourne, including Hampton Park and the south-east.
What helps us start the conversation
With the participant’s consent, it can be helpful to share:
- the person’s preferred contact method and who they would like involved in the conversation
- the kind of support they are looking for and the goals that matter to them
- their suburb, preferred days or times and any accessibility considerations
- how their plan is managed, where relevant
- any information that will help us understand whether Basecare may be a suitable fit
Please only share information that is necessary for the referral conversation and make sure the participant has agreed to the referral.
What happens next
- We listen first. We discuss the person’s goals, preferences and the type of support they are seeking.
- We explore fit. We talk openly about the services Basecare provides, availability and whether the support is likely to be suitable.
- We agree on next steps. If Basecare is a good fit, the participant can decide whether they would like to move forward with a service agreement.
Make a referral enquiry
Contact Basecare or call 1300 509 122 to start a referral conversation.