Basecare Services team providing NDIS support
Registered
NDIS Provider

We believe every person deserves a meaningful life

Basecare Services was founded on a simple but powerful belief: care is the base goal. We are a registered NDIS provider committed to supporting Australians with disability to achieve their goals, build independence, and participate fully in their communities.

Our team of dedicated support workers and coordinators bring both professional expertise and genuine compassion to every interaction — because the best support feels less like a service and more like a partnership.

Compassion First

Every decision we make is guided by empathy and genuine care for the people we support.

Integrity & Accountability

We are transparent, honest, and fully compliant with NDIS Practice Standards at all times.

Choice & Control

We empower participants to lead their own plans, set their own goals, and live life on their terms.

Our support services

We're registered across 11 NDIS support categories, giving participants access to a broad range of tailored services.

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Accommodation & Tenancy

Support to help you find and maintain a safe, suitable home — including tenancy assistance and accommodation planning.

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Assist Access & Maintain Employment

Support to help you find, prepare for, and maintain meaningful employment aligned with your skills and goals.

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Life Stage & Transition

Assistance navigating key life transitions — from school to adult life, new living arrangements, or major life changes.

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Assist Personal Activities

Daily personal care support including bathing, dressing, grooming, and meal assistance — delivered with dignity and respect.

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Assist Travel & Transport

Support to help you travel safely and independently — to appointments, activities, and community events.

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Daily Tasks & Shared Living

Help with day-to-day tasks and shared household responsibilities in Supported Independent Living (SIL) settings.

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Community Participation

Support to engage in community activities, social events, group programs, and recreational activities that enrich your life.

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Development of Life Skills

Building practical life skills — communication, cooking, budgeting, social skills — to increase independence and confidence.

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Household Tasks

Practical assistance with cleaning, laundry, cooking, and maintaining a comfortable and safe home environment.

New to the NDIS? We’re here to help.

Navigating the National Disability Insurance Scheme can feel overwhelming. Our experienced team will guide you through every step — from understanding your plan and funding categories to connecting with the right supports that align with your goals.

1
Check Your Eligibility

We’ll help you understand NDIS eligibility criteria and assist with your access request if needed.

2
Understand Your Plan

We explain your funding categories, how supports are managed, and what you can use your plan for.

3
Connect With Supports

We match you with the right supports and services to start achieving your goals straight away.

4
Review & Grow

We work with you at plan reviews to ensure your supports continue to reflect your evolving needs.

Talk to Our Team

The difference you'll feel from day one

We don't just deliver services — we build lasting relationships built on trust, respect and a genuine commitment to your wellbeing.

Registered & Compliant

As a registered NDIS provider we meet all NDIS Practice Standards and Quality & Safeguards Commission requirements.

Skilled, Compassionate Staff

Our support workers are carefully selected, fully trained and share our core values of respect, empathy and professionalism.

Transparent & Accountable

Clear service agreements, honest communication and regular reporting mean you're always informed and in control.

Flexible & Responsive

We adapt quickly, offering flexible scheduling so you always get the support you need, when you need it.

Local & Connected

We're embedded in the local community with strong relationships with allied health professionals and services.

Cultural Sensitivity

We celebrate diversity and provide culturally safe, inclusive support that respects every participant's background and identity.

What our participants say

“Basecare has genuinely changed my life. My support worker understands me and always helps me feel confident and independent. I finally feel heard.”

Sarah R.NDIS Participant

“The support coordination team is incredible. They navigated my plan with me step by step and made everything so much less stressful. Highly recommend.”

James P.NDIS Participant

Ready to start your journey with Basecare?

Whether you're a new NDIS participant, an existing participant looking to change providers, or a family member seeking information - we'd love to hear from you.

LocationServing participants across Melbourne
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